Shipping Policy

Thank you for shopping with The Fashion House. We are committed to delivering your order quickly and securely.

Processing Time

All orders are processed within 1 business day after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

We ship nationwide across South Africa using Aramex and The Courier Guy.

Estimated delivery time:

2–4 business days from the date your order is dispatched.

Please note that delivery times are estimates and may vary due to unforeseen courier delays or remote delivery locations.

In-Store Collection

We also offer free in-store collection for customers who prefer to collect their orders.

Collection Address:
981 Masakaneng Street
Modimolle, Limpopo, 0510
South Africa

You will receive a notification via email or WhatsApp once your order is ready for collection.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.

Delivery Address

Please ensure that your delivery address and contact details are correct before completing your purchase. The Fashion House cannot be held responsible for delays or failed deliveries caused by incorrect information provided at checkout.

Delivery Delays

While we strive to meet the estimated delivery times, delays may occasionally occur due to weather conditions, high shipping volumes, or courier operational issues. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding your order or delivery, please contact us:

Email: orders.fashionhouse@gmail.com
WhatsApp/Phone: +27 69 110 3788